A leading provider of healthcare products is now looking to hire a Technical Services Engineer. The primary role is to provide servicing, repair, calibration and installation of our Electro Medical Diagnostic, Monitoring and Defibrillator equipment. A key focus is to establish and maintain strong personal relationships with key customer contacts.
Responsibilities:
- Maintains an excellent understanding of all Electrical Products
- Respond to Customer Technical queries
- Troubleshooting, diagnosing and remediating customer related product issues
- Open, track and close related service requests and products returns analysis, including escalation as required
- Maintains and organises appropriate records to demonstrate compliance with applicable regulations
- Liaise with other site departments: Quality, Operations, Sales and Marketing
Desired Qualifications & Experience
- Relevant third level qualification (Electrical, Electronic or Biomedical Engineering)
- Minimum 3 years’ experience, in a similar Technical role
- A full clean driving licence
Desired Skills & Competencies
- Good communication and inter-personal skills with ability to communicate clearly and concisely in both spoken and written form
- Self-motivated, flexible, organised and a good team player with the ability to prioritise own work based on departmental and site requirements
- Good technical writing skills
- Good computer skills including knowledge of Microsoft®, ERP and QMS database systems
- Willingness and availability to travel on company business as required
- Demonstrates behaviours in line with company core values and ethics standards
Job Type: Full-time, Permanent
Salary: Negotiable
