Customer Service Executive
Are you a passionate professional seeking your next step? Want to take on an engaging role where you can make a positive impact? If so, we want to hear from you.
We are an established market leading Healthcare & Pharmacy supplies company based in Limerick which has grown internationally by design innovation in consumer healthcare & pharmacy products. We are now looking for a Customer Service Executive to join out expanding team.
As a Customer Service Executive you will be commercially astute and decisive, as well as an excellent communicator who can effectively prioritise tasks. You will also have great persuasion, negotiation and relationship-building abilities. In this exciting role, you’ll have the chance to hone your skills and directly contribute to our client’s ongoing success.
As a Customer Service Executive you will:
- Engage with customers over the phone to build relationships and to understand their individual needs and requirements.
- Maximise sales by continually achieving sales target, increasing order values, up-selling and cross selling products on both incoming and outgoing calls.
- Complete a weekly outward call cycle.
- Focus on repeat customers and defend existing business while developing new opportunities with new and existing customers.
- Process orders via phone, fax, email and web, generate quotes and collect payments.
- Maintain your awareness of changes and opportunities in the industry or customer base.
- Feed changes within the industry or customers back to the relevant people in the business
Interested? To be considered, you will need:
- Previous telesales or retail sales experience.
- A confident and professional telephone manner.
- Excellent attention to detail & strong admin skills.
- Strong time-management skills and the ability to multi-task.
- The ability to work on your own initiative and work effectively as part of a team.
- Bonus Structure
- Paid Leave
- Professional Development Opportunities
- Great Team Environment
- Strong Basic + Commission
To apply email us directly at firstname.lastname@example.org