Customer Service Executive

Are you a passionate professional seeking your next step? Want to take on an engaging role where you can make a positive impact? If so, we want to hear from you.

We are an established market leading Healthcare & Pharmacy supplies company based in Limerick which has grown internationally by design innovation in consumer healthcare & pharmacy products. We are now looking for a Customer Service Executive to join out expanding team.

As a Customer Service Executive you will be commercially astute and decisive, as well as an excellent communicator who can effectively prioritise tasks. You will also have great persuasion, negotiation and relationship-building abilities. In this exciting role, you’ll have the chance to hone your skills and directly contribute to our client’s ongoing success.

As a Customer Service Executive you will:

• Engage with customers over the phone to build relationships and to understand their individual needs and requirements.
• Maximise sales by continually achieving sales target, increasing order values, up-selling and cross selling products on both incoming and outgoing calls.
• Complete a weekly outward call cycle.
• Focus on repeat customers and defend existing business while developing new opportunities with new and existing customers.
• Process orders via phone, fax, email and web, generate quotes and collect payments.
• Maintain your awareness of changes and opportunities in the industry or customer base.
• Feed changes within the industry or customers back to the relevant people in the business

Interested? To be considered, you will need:

• Previous telesales or retail sales experience.
• A confident and professional telephone manner.
• Excellent attention to detail & strong admin skills.
• Strong time-management skills and the ability to multi-task.
• The ability to work on your own initiative and work effectively as part of a team.

Includes:

• Bonus Structure
• Paid Leave
• Professional Development Opportunities
• Great Team Environment
• Strong Basic + Commission

  To apply email us directly at recruit@flemingmedical.ie