Quality Policy

Fleming Medical is dedicated to total quality management and to providing a full range of World Class products and services that will exceed Customer Expectations - on time. We achieve this by combining a strong Customer Driven focus with:

• Business Process Stability
• Business Process Relevancy
• Business Process Improvement

Adherence with the Quality Policy

We promote, develop, and foster an environment where every employee has the capability and the framework to build Quality into our products and services. We believe that this Company-wide appreciation of Quality, when allied with the procedural discipline of the ISO 9001:2000 standard, will ensure that we retain this Customer and Quality facing focus.

The Fleming Medical Ltd Quality Policy is reviewed regularly for effectiveness, adequacy and continuing suitability. Fleming Medical Ltd promotes continuous process improvement within the company at all times.

Quality Assurance

ISO 9001:2000
Fleming Medical Ltd is proud to hold quality certificates from NSAI (National Standards Authority of Ireland). It is the policy of the company to:

Operate and maintain a quality system which conforms to the requirements of I.S. EN ISO 9001:2008 and ISO 13465: 2003

Ensure the quality system, as outlined in the Quality Manual and subsidiary manuals, provides a satisfactory service to our customer, by
(a) ensuring that our products have been selected from carefully screened suppliers and (b) striving to improve all aspects of our products, in order to inspire confidence in our customers, which will ensure their satisfaction.

Operate to the highest safety standards in respect of our premises, our practices and the equipment in our care.

Continually strive to improve the system in order to achieve a situation where no product is downgraded or rejected.

Engender a spirit of commitment to quality amongst the staff by providing appropriate training, being open to suggestion and creating a general work environment that encourages excellence.

Devote the necessary financial and human resources to the Quality Assurance programme

Ensure that all employees are aware of the company's commitment to quality and of their own responsibility for quality.